At Luxury Go Karts, we sell mini electric & gas replicas of iconic sports cars, built as ride-on go karts, including standard and customized vehicles. Because our products are larger specialty vehicles, shipping may involve parcel, freight, or specialized transportation depending on the order.
This Shipping Policy explains how we handle shipping, delivery, delays, and delivery-related issues.
1. Shipping Availability
We currently offer shipping within the United States. Shipping availability and costs for destinations outside the United States may vary and must be confirmed with Luxury Go Karts before purchase.
Unless otherwise stated on the product page or your order confirmation, shipping arrangements depend on the size of the go kart, destination, availability, and selected options.
2. Free U.S. Shipping
Luxury Go Karts currently offers free standard U.S. shipping on orders over $2,000, subject to the terms and limitations stated at checkout.
Additional charges may apply for services or circumstances outside standard delivery, including:
• Remote or limited-access delivery locations
• Liftgate service
• Inside delivery
• Special delivery appointments
• Expedited shipping
• Special handling requirements
• International shipping
• Customs duties, taxes, or import charges
If additional shipping charges apply, we will communicate them to you before shipment whenever reasonably possible.
3. Order Processing and Production
Our go karts may be available as ready-to-ship vehicles or may be configured or built according to customer specifications.
For customized or made-to-order vehicles, production and shipment timing may depend on:
• Selected model and configuration
• Paint color or custom finish
• Custom graphics, livery, or other specifications
• Parts availability
• Payment confirmation
• Delivery information
• Production scheduling
Any estimated production or shipping timeframe provided by Luxury Go Karts is an estimate unless a specific delivery date has been expressly guaranteed in writing.
For orders requiring customer approval of specifications, production timing may not begin until the necessary information and payment have been received.
4. Shipping Methods
Depending on the order, Luxury Go Karts may use:
• Freight carriers
• Parcel carriers
• Specialized vehicle transportation
• Other appropriate delivery services
Larger ride-on go karts will generally be shipped using freight or another method appropriate for the size and weight of the vehicle.
Unless otherwise agreed in writing, freight delivery may be curbside delivery and may require an adult to be present to receive the shipment.
Customers requiring liftgate service, inside delivery, appointment delivery, or special access arrangements should contact us before placing the order so that the appropriate arrangements can be considered.
5. Shipping Address
Customers are responsible for providing an accurate shipping address and valid contact information.
If you need to change your shipping address after your order has been processed or shipped, additional charges or delays may apply.
If a carrier cannot complete delivery because of an incorrect address, unavailable recipient, inadequate access, or incorrect delivery information supplied by the customer, the customer may be responsible for applicable redelivery, storage, or other carrier charges.
6. Delivery Times and Delays
Delivery times can vary based on destination, carrier availability, weather, holidays, freight scheduling, production requirements, and other circumstances outside our direct control.
If an order is delayed, we will make reasonable efforts to communicate significant delays and provide updated information when available.
Shipping estimates are not guarantees unless a guaranteed delivery date has been expressly provided in writing.
If an order has not shipped within a timeframe specifically stated in your order confirmation, please contact us so that we can review the status of your order and available options.
7. International Orders
International shipping may be available on a case-by-case basis.
International customers are responsible for applicable:
• Customs duties
• Import taxes
• Value-added taxes
• Brokerage fees
• Customs clearance charges
• Other destination-country fees
These charges are not included in free U.S. shipping unless expressly stated in writing.
International delivery times may also vary significantly because of customs clearance and local transportation requirements.
8. Inspect Your Go Kart Upon Delivery
Because our products are larger ride-on vehicles, we strongly recommend inspecting the shipment as soon as it arrives.
Before accepting delivery, when reasonably possible:
1. Inspect the exterior packaging, crate, pallet, or shipping container.
2. Look for visible dents, tears, punctures, crushing, or other signs of damage.
3. Photograph any visible damage before opening the package.
4. If the carrier permits it, note visible damage on the delivery receipt or freight paperwork.
5. Take photographs of the go kart and packaging if damage is discovered after opening.
Please retain the original packaging until any shipping-related claim has been resolved.
9. Damaged Shipments
If your go kart arrives damaged, contact us within 48 hours of delivery whenever possible.
Please provide:
• Your order number
• Your name and contact information
• A description of the damage
• Clear photographs of the shipping container and go kart
• Any photographs or documentation provided to the carrier
We will review the situation and work with you to determine the appropriate resolution.
Depending on the circumstances, the resolution may include replacement parts, repair, replacement of the vehicle, or another appropriate remedy.
Failure to report shipping damage promptly may make it more difficult to pursue a claim with the carrier or applicable shipping insurer.
10. Partial Shipments
Certain accessories, replacement parts, documentation, or other components may occasionally ship separately from the main go kart.
If an order is divided into multiple shipments, we will provide tracking information when available.
11. Risk of Loss
Risk of loss and responsibility for the shipment will be determined in accordance with applicable law and the terms of the applicable order, invoice, or shipping arrangement.
If your order arrives damaged, incomplete, or materially different from what you ordered, please contact us promptly so we can investigate and determine the appropriate remedy.
12. Contact Us
For shipping questions, delivery assistance, or concerns regarding your shipment, contact: